Patient Safety Attendant - UI Health, Adult Psychiatry

University of Illinois Chicago•Chicago, IL

3d•Onsite

About The Position

Under the direct supervision of a Registered Nurse (RN) or designee, the Patient Safety Attendant delivers patient care using the Relationship-Based Care model. The primary responsibility is ongoing, continuous observation and monitoring of patients who may pose a threat of harm. Through therapeutic relationships with patients, families, and colleagues, the attendant works as an interdisciplinary team member to provide patient care and support unit and organizational goals. The position provides one-to-one observation and patient safety support across inpatient units, including monitoring patients with psychiatric, safety, or non-behavioral health risks. The attendant may also perform Q/15-minute behavioral observation checks or camera observation when not providing continuous observation. The role floats between units within the UI Health Hospital System and functions as a behavioral health sitter.

Requirements

High school diploma or equivalent.
One year (12 months) of lived experience in sustained recovery and re-entry in an area relevant to the position, such as incarceration, chronic health management, mental or behavioral health management, or substance abuse. This may include personal experience as a parent, guardian, or loved one supporting someone through such a journey.

Nice To Haves

Ability to engage and establish rapport with people from varied ethnic, social, and economic backgrounds and with diverse health challenges.
Ability to build mutual trust, respect, and cooperation among others.
Basic computer skills and ability to become proficient with the EHR through on-the-job training.

Responsibilities

Provide one-to-one observation and patient safety support across inpatient units.
Monitor patients with psychiatric, safety, or non-behavioral health risks, including fall risk and cognitive impairment.
Complete assigned one-on-one peer assistance duties and provide continuous observation, Q/15-minute behavioral observation checks, or camera observation as assigned.
Build rapport and therapeutic relationships with clients or peers, creating a safe space for open and honest discussion and offering support through dialogue.
Provide feedback to the RN while completing routine assignments to support throughput from the emergency room to the psychiatric department.
Document patient information in the EHR, including nursing care provided and intake and output.
Demonstrate UI Health values through teamwork and effective communication to support quality outcomes, patient safety, customer satisfaction, and a clean, safe, therapeutic environment.
Collaborate with staff to identify, promote, and provide positive learning experiences for staff and students.
Function as a behavioral health sitter and float between units within the UI Health Hospital System.
Perform other related duties and participate in special projects as assigned.