Patient Revenue Cycle Senior Coordinator

The Ohio State University • Columbus, OH

3d • $18 - $24 • Onsite

About The Position

The Ohio State University College of Dentistry seeks a Patient Revenue Cycle Senior Coordinator to join their team. This position is an important function in the health care delivery system. Reporting to the Manager of Patient Financial Services, this position provides support for registration and daily financial operations and helping to support our team. This position will serve the patients of the College of Dentistry by verifying insurance coverages, pre-authorizations, and performing cashier and collections functions. The proportion of time this position will perform each of these functions varies based on the needs of the clinics. Additional responsibilities include answering phones; registering, scheduling, and greeting patients; verification and interpretation of insurance coverage; processing of patient payments; serves as liaison between doctors, patients, and payers. The Ohio State University College of Dentistry is the first state-supported dental school in Ohio and consists of eleven academic divisions representing all major dental specialties. The College has approximately 600 students in its undergraduate and graduate programs.

Requirements

• High school diploma or GED
• 2 years’ experience in customer service or communications
• 2 years’ experience analyzing and interpreting information
• 2 years’ experience in operation of computer and related peripheral equipment
• 2 years’ experience in information research and analysis

Nice To Haves

• 4+ years’ experience customer service with direct (in-person) contact, preferably Healthcare, Dental/Medical office environment
• Experience using computers to generate a variety of materials ranging from basic to complex
• Considerable data entry experience with a high level of proficiency using Microsoft Office (Word and Excel)
• Ability to use basic office equipment such as fax machines, copiers, printers, laminators
• A high level of verbal and written skills
• Ability to contribute and work within a fast-paced team environment

Responsibilities

• Verifying insurance coverages
• Performing pre-authorizations
• Performing cashier and collections functions
• Answering phones
• Registering patients
• Scheduling patients
• Greeting patients
• Verification and interpretation of insurance coverage
• Processing of patient payments
• Serves as liaison between doctors, patients, and payers

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED