Patient Resource Tech

CommonSpirit Health • Phoenix, AZ

2d • Onsite

About The Position

St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital located in Phoenix, Arizona. Founded in 1895, it is dedicated to caring for the poor and underserved and is nationally recognized for quality quaternary care, medical education, and research. It houses several renowned institutes including the Barrow Neurological Institute and the Norton Thoracic Institute. The hospital is also known for its high-risk obstetrics, neuro-rehabilitation, and orthopedics services, attracting complex cases from around the world. St. Joseph's is consistently ranked among the top hospitals in the U.S. for neurology and neurosurgery and has a strategic alliance with Phoenix Children's Hospital. It is recognized as an outstanding place to work and a tobacco-free campus.

As a Patient Resource Tech, you will provide essential support across various patient care and hospital operations, directly contributing to patient safety, comfort, and operational efficiency. You will rotate through multifaceted roles, including patient sitter, transportation aide, and hospital entry screener, showcasing your adaptability and commitment to a seamless patient experience.

Requirements

• High school diploma or GED
• Current BLS-CPR certification upon hire
• Excellent communication skills (written and verbal)
• Ability to read and comprehend instructions clearly
• Strong technical proficiency in obtaining, recording, and reporting vital signs accurately

Nice To Haves

• Prior experience in a healthcare setting

Responsibilities

• Act as a patient sitter, providing 24-hour visual observation and prompt response to patient needs and requests, ensuring their safety and comfort.
• Safely transport patients, equipment, and supplies throughout the hospital, ensuring efficient movement and accurate tracking of assignments.
• Remain present with patient and have visual observation at all times.
• Remove all personal items.
• Place patient in red gown.
• Adhere to Sitter Guidelines and Standards of Care for patient care populations served.
• Communicate and report all behavior changes to the nurse.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED