Patient Representative - Church Ave
About The Position
Sun River Health is seeking a Full Time Patient Representative/Front Desk Receptionist to join their team on Church Ave - Brooklyn, NY. This role is responsible for providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, and efficient manner. The Patient Representative will communicate with a diverse population using well-developed interpersonal skills and will manage all aspects of the registration and appointment process. This position is integral to the medical care team as the access point for patients to receive care, and job duties must be performed in compliance with systems and job-specific standards.
Requirements
- High School diploma/GED
- 2-4 years of work-related experience
Nice To Haves
- Bilingual in both English and Spanish (orally and written)
Responsibilities
- Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
- Communicates effectively with team members and patients all aspects of service.
- Responsible for telephone and mail contact with patients.
- Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
- Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
- Verifies all insurance and sets fees based on the sliding scale fee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
