Patient Representative - Monticello

Sun River Health•Monticello, NY

14h•Onsite

About The Position

Sun River Health is seeking a full-time Patient Representative/Front Desk Receptionist for its Monticello, New York site. The role provides patient-centered service and facilitates access to care in a pleasant, knowledgeable, and efficient manner. The Patient Representative communicates with a diverse population and handles all aspects of patient registration and appointment processes, serving as an access point for patients in the Women's Health Department and medical care team. The position pays $20.00–$23.13 per hour and offers a $1,500 sign-on bonus to eligible external applicants, subject to terms and conditions.

Requirements

High school diploma or GED.
2–4 years of work-related experience.

Nice To Haves

Bilingual in English and Spanish, orally and in writing.

Responsibilities

Assist with daily reception activities and initiate processes needed for patient services.
Communicate effectively with team members and patients about all aspects of service.
Handle telephone and mail contact with patients.
Schedule appointments, collect fees, and explain patient services and charges.
Distribute materials to patients, including patient satisfaction cards, patient rights information, and other appropriate materials.
Verify insurance and set fees based on the sliding-scale fee.

Benefits

Medical, dental, and vision insurance.
Life and disability coverage.
Retirement savings plan.
Commuter and transit benefits.
Employee Assistance Program (EAP).
Employee discount program.
Professional development opportunities.
Education and loan assistance benefit programs, including eligible federal and state loan repayment or forgiveness programs.
Tuition reimbursement for eligible job-related coursework at accredited institutions.
$1,500 sign-on bonus for eligible external applicants, subject to terms and conditions.