Teller Monticello

Wells Fargo & Company•Monticello, MN

1d•$23 - $29•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network in a customer-focused, in-branch role. The Teller supports customers’ everyday banking needs by accurately completing transactions and providing a welcoming, reliable experience. As a primary point of contact, the Teller represents the branch through attentive service, careful work, and genuine care. The role builds foundational banking skills by helping the Teller learn about customer needs and introduce relevant products, services, and digital tools. The Teller identifies opportunities to support customers and refers them to a banker for detailed product conversations. Working closely with branch teammates, the Teller helps daily operations run smoothly and delivers a consistent customer experience. The role provides exposure to retail banking and opportunities for career growth supported by Wells Fargo training, coaching, and team-based culture. The position is based at 407 Pine St, Monticello, Minnesota 55362. The schedule will include Saturdays. This position is not eligible for visa sponsorship. The stated base pay range is $23.00–$28.50; pay may vary based on factors such as prior performance, skills, experience, and work location, and employees may be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
A professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to convenient banking options, including digital tools, self-service options, or appropriate team members.
Build customer relationships by listening to understand everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in accordance with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps using effective communication and active listening.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions and concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.