Patient Representative - Monticello

Sun River Health•Village of Monticello, NY

13h•$20 - $23•Onsite

About The Position

Sun River Health is seeking a full-time Patient Representative/Front Desk Receptionist at its Monticello, New York site. The role provides patient-centered care and facilitates access to services in a pleasant, knowledgeable, and efficient manner, communicating with a diverse population using well-developed interpersonal skills. The representative manages all aspects of patient registration and appointments and serves as an access point for patients receiving care in the Women's Health Department and medical care team. Job duties must be performed in compliance with applicable systems and job-specific standards.

Requirements

High school diploma or GED.
2–4 years of work-related experience.

Nice To Haves

Bilingual in English and Spanish, orally and in writing.

Responsibilities

Assist with daily reception activities and ensure processes needed for patient services are initiated.
Communicate effectively with team members and patients about all aspects of service.
Handle telephone and mail contact with patients.
Schedule appointments, collect fees, and explain services and charges for patient services.
Distribute materials to patients, including patient satisfaction cards, patient rights information, and other appropriate materials.
Verify insurance and set fees based on the sliding scale fee.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability coverage
Retirement savings plan
Commuter and transit benefits
Employee Assistance Program (EAP)
Employee discount program
Professional development opportunities
Eligible employees may participate in federal and state loan repayment or loan forgiveness programs, including HRSA and NHSC programs.
Tuition reimbursement for eligible employees' job-related coursework at accredited institutions.