Patient Representative - Sanders Court Pediatrics - 32-36 hours per week
About The Position
As our Patient Representative, you’ll be the first friendly voice and smile patients and families experience - aka the VIP of first impressions! You’ll work closely with the Practice Manager and help create a welcoming, stress-free visit for every family. This role is 32 hours per week with rotating Saturdays. Availability on Monday, Tuesday, Thursday, and Friday is a must. The clinic hours are Monday-Thursday 7:45am-5:00pm and Friday 9:00am-5:00pm in Arlington Heights, and Monday-Friday 9:00am-5:00pm in Buffalo Grove. Saturdays, both locations are open from 8:30am-Noon. Sanders Court Pediatrics has been caring for families for over 30 years, providing personalized care for children from newborn to young adulthood across two locations with a team of 12 providers.
Requirements
- High School diploma required
- Ability to multitask
- Must be detail oriented
- Good communication skills and customer service skills
- General computer knowledge
- Problem-solving skills
- Team player
- 2 years of customer service experience
- Office based work experience preferred
Responsibilities
- Answers phones, schedules appointments and verifies patient information.
- Completes check-in, check-out and end of day processing.
- Enters charges; collects and posts payments.
- Collects patient balances.
- Copies medical records.
- Scans incoming patient records/reports.
- Completes end of day process.
- Processes medical records requests.
- Demonstrates and supports PediaTrust Core Values.
- Performs digital health workflows and initiatives.
- Performs complete referral authorizations.
- Performs other duties as assigned.
Benefits
- 401(k) with profit sharing
- Differential pay
- Referral bonuses
- Medical coverage with multiple plan options
- Dental
- Vision
- Health Savings Account (HSA) with up to $500 employer match annually for eligible plans
- Flexible Spending Account (FSA): Healthcare, Dependent Care, and Parking & Transportation
- Short-Term Disability
- Voluntary Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity
- Long-Term Disability - Employer Provided
- Wellness platform
- Employee Assistance Program (EAP) — free, confidential support for life's challenges
- Employee recognition program, company events
- Paid Time Off (PTO), plus 6 paid holidays
- Tuition assistance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
