Patient Representative - Schaumburg - 32-36 hours per week

PediaTrust LLC•Schaumburg, IL

1d•$15 - $25•Onsite

About The Position

As our Patient Representative, you’ll be the first friendly voice and smile patients and families experience - aka the VIP of first impressions! You’ll work closely with the Practice Manager and help create a welcoming, stress-free visit for every family. This role is for 32 hours per week plus rotating Saturdays.

Requirements

High School diploma required
Ability to multitask
Must be detail oriented
Good communication skills and customer service skills
General computer knowledge
Problem-solving skills
Team player
2 years of customer service experience
Office based work experience preferred

Responsibilities

Answers phones, schedules appointments and verifies patient information.
Completes check-in, check-out and end of day processing.
Enters charges; collects and posts payments.
Collects patient balances.
Copies medical records.
Scans incoming patient records/reports.
Completes end of day process.
Processes medical records requests.
Demonstrates and supports PediaTrust Core Values.
Performs digital health workflows and initiatives.
Performs complete referral authorizations.
Performs other duties as assigned.

Benefits

401(k) with profit sharing
Differential pay
Referral bonuses
Medical coverage with multiple plan options
Dental
Vision
Health Savings Account (HSA) with up to $500 employer match annually for eligible plans
Flexible Spending Account (FSA): Healthcare, Dependent Care, and Parking & Transportation
Short-Term Disability
Voluntary Life Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity
Long-Term Disability - Employer Provided
Wellness platform
Employee Assistance Program (EAP) — free, confidential support for life's challenges
Employee recognition program, company events
Paid Time Off (PTO), plus 6 paid holidays
Tuition assistance