Patient Representative - 36 hours/week
About The Position
Join our team in a temporary role where you can make an immediate impact! As a Temporary Patient Representative, you'll play a vital role in creating a welcoming, supportive experience for every patient and family. You'll often be the first point of contact, helping coordinate care and ensuring each visit is smooth, organized, and positive. If you enjoy building relationships, thrive in a team-oriented environment, and are passionate about making a difference in children's lives, we'd love to meet you! For almost 30 years, Pediatric Associates of Barrington has proudly cared for families in our community. Our experienced and compassionate team provides personalized care for every stage of childhood - from those very first newborn visits all the way through young adulthood. We love partnering with families and helping guide them through each milestone along the way. With 6 clinicians and 18 dedicated team members, and two locations, we are committed to delivering exceptional pediatric care in a welcoming and supportive environment. We are excited to welcome you to our team!
Requirements
- High School diploma required
- Ability to multitask
- Must be detail oriented
- Good communication skills and customer service skills
- General computer knowledge
- Problem-solving skills
- Team player
- 2 years of customer service experience
- Office based work experience preferred
Responsibilities
- Answers phones, schedules appointments and verifies patient information.
- Completes check-in, check-out and end of day processing.
- Enters charges; collects and posts payments.
- Collects patient balances.
- Copies medical records.
- Scans incoming patient records/reports.
- Completes end of day process.
- Processes medical records requests.
- Demonstrates and supports PediaTrust Core Values.
- Performs digital health workflows and initiatives.
- Performs complete referral authorizations.
- Performs other duties as assigned.
Benefits
- 401(k) with profit sharing
- Differential pay
- Referral bonuses
- Medical coverage with multiple plan options
- Dental
- Vision
- Health Savings Account (HSA) with up to $500 employer match annually for eligible plans
- Flexible Spending Account (FSA): Healthcare, Dependent Care, and Parking & Transportation
- Short-Term Disability
- Voluntary Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity
- Long-Term Disability - Employer Provided
- Wellness platform
- Employee Assistance Program (EAP) — free, confidential support for life's challenges
- Employee recognition program, company events
- Paid Time Off (PTO), plus 6 paid holidays
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
