Patient Registration Specialist – Health and Wellness Center

ProMedica Physician Group•Sylvania, OH

1d•Onsite

About The Position

The Patient Registration Specialist is often the first person patients meet as they pre-register or arrive for medical services in a ProMedica clinic, lab, inpatient, outpatient, or emergency department. This role involves tasks such as validating insurance, posting payments, securing registration and billing information, and answering questions from patients, visitors, or other staff. The specialist must comply with HIPPA guidelines, privacy practices, patient confidentiality, and patient rights. They will be an active team member, prioritizing responsibilities to complete daily work, assisting in training new staff as needed, and reviewing all work to ensure compliance with system quality assurance policies.

Requirements

Must have a high school diploma or equivalent

Nice To Haves

Experience or basic knowledge of health insurance plans and medical terminology
Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or other like positions within a medical office setting

Responsibilities

Validate insurance
Post payments
Secure registration and billing information
Answer questions from patients, visitors, or other staff
Comply with HIPPA guidelines and privacy practices, patient confidentiality, and patient rights
Prioritize responsibilities to complete daily work
Assist in training new staff as needed
Review all work to ensure it complies with system quality assurance policies