About The Position

The Patient Registration Specialist serves as the initial point of contact for patients, handling pre-registration and arrival procedures for various medical services across ProMedica clinics, labs, inpatient, outpatient, or emergency departments. Key responsibilities include validating insurance, posting payments, securing registration and billing information, and addressing inquiries from patients, visitors, or staff. This role demands strict adherence to HIPAA guidelines, privacy practices, patient confidentiality, and patient rights. The specialist is expected to be an active team member, effectively prioritizing daily tasks, assisting in the training of new staff, and ensuring all work meets system quality assurance policies.

Requirements

  • Must have a high school diploma or equivalent

Nice To Haves

  • Experience or basic knowledge of health insurance plans and medical terminology
  • Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or other like positions within a medical office setting

Responsibilities

  • Validate insurance
  • Post payments
  • Secure registration and billing information
  • Answer questions from patients, visitors, or other staff
  • Comply with HIPPA guidelines and privacy practices, patient confidentiality, and patient rights
  • Prioritize responsibilities to complete daily work
  • Assist in training new staff as needed
  • Review all work to ensure it complies with system quality assurance policies

Benefits

  • Flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being

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What This Job Offers

Job Type

Part-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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