Patient Registration Specialist – Health and Wellness Center

ProMedica•Sylvania, AL

22h•Onsite

About The Position

The Patient Registration Specialist serves as the initial point of contact for patients arriving for medical services across various ProMedica facilities, including clinics, labs, inpatient, outpatient, or emergency departments. This role involves critical administrative tasks such as validating insurance, processing payments, securing registration and billing information, and addressing inquiries from patients, visitors, and staff. The specialist is expected to strictly adhere to HIPAA guidelines, privacy practices, patient confidentiality, and patient rights. As an active team member, the Patient Registration Specialist will manage daily responsibilities, assist in training new staff, and ensure all work meets system quality assurance policies.

Requirements

Must have a high school diploma or equivalent

Nice To Haves

Experience or basic knowledge of health insurance plans and medical terminology
Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or other like positions within a medical office setting

Responsibilities

Validate insurance
Post payments
Secure registration and billing information
Answer questions from patients, visitors, or other staff
Comply with HIPPA guidelines and privacy practices, patient confidentiality, and patient rights
Prioritize responsibilities to complete daily work
Assist in training new staff as needed
Review all work to ensure it complies with system quality assurance policies