About The Position

This is a part-time Patient Registration Representative I position at Advanced Pulmonary & Critical Care of the Grand Valley. The role involves processing calls, interviewing patients, scheduling appointments, verifying insurance and payment eligibility, handling payments, and completing administrative functions for the clinic. The work location is in-person/onsite in Grand Junction, CO.

Requirements

  • High school diploma or equivalent
  • Minimum Experience: One (1) year of customer service experience
  • Training in a medical practice preferred

Responsibilities

  • Processes incoming and outgoing calls efficiently and politely.
  • Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
  • Schedules appointments and records all information in patient charts.
  • Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
  • Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
  • Completes administrative functions for the clinic as assigned by the Practice Administrator

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • Free Parking
  • Paid time off
  • Education assistance
  • 403(b) with employer matching
  • Wellness Program
  • Additional benefits based on employment status
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