Pt Reg/Med Recs Specialist PRN

Sarasota Memorial Health Care System • North Port, FL

6d • Onsite

About The Position

Join Sarasota Memorial Hospital’s Patient Registration team at the North Port Emergency Room on Toledo Blade. The Patient Registration / Medical Records Specialist assists patients through registration and introduces them to the facility in a manner intended to reduce anxiety. The Specialist works with other departments and serves as a liaison among patients, patients’ families, hospital management, and staff to help maintain and improve patient satisfaction, experience, and service quality.

The role also assists with processing health information, including assembling and analyzing records, releasing information, and processing medical records. PRN night-shift positions require four weeks of full-time training. After training, the schedule is two to three 12-hour shifts per week. The stated hourly rate is $18.25, with shift differentials of $1.75 per hour until 11 p.m. and $2.75 per hour from 11 p.m. until the end of the shift; additional shift differential applies on weekends.

Requirements

• At least three years of experience in a healthcare and/or customer-service-related industry.
• High school diploma or GED.
• Availability for the stated PRN night-shift schedule and required training.

Nice To Haves

• Basic working knowledge of commonly used computer applications.
• Effective communication skills and ability to handle difficult customers or situations.
• Experience in patient interviewing.
• Flexibility for weekend, holiday, and other shift work as scheduled, based on departmental need.
• General knowledge of medical terminology and medical insurance.
• Ability to be cross-trained on all processes and train staff on those processes.
• Ability to collect, post, and balance cash.
• Ability to perform extensive clerical work with accuracy and speed.
• Typing speed of 40 words per minute.

Responsibilities

• Assist patients through the registration process and introduce them to the facility in a way designed to reduce anxiety.
• Work with other departments and serve as a liaison for patients, patients’ families, hospital management, and staff to maintain and improve patient satisfaction, experience, and service quality.
• Assist with processing health information, including assembly and analysis, release of information, and medical-record processing.
• Complete four weeks of full-time training for PRN night-shift positions, followed by a schedule of two to three 12-hour shifts per week.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED