Pt Reg/Med Recs Specialist PRN

Sarasota Memorial Health Care System • North Port, FL

8d

About The Position

Join Sarasota Memorial Hospital's Patient Registration team at the North Port Emergency Room on Toledo Blade. This role assists patients through registration and introduces them to the facility in a way designed to reduce anxiety. The Specialist works with other departments and serves as a liaison for patients, patients’ families, hospital management, and staff to help maintain and improve patient satisfaction, experience, and service quality. The role also assists with health information processing, including assembly of analysis, release of information, and medical records processing.

This is a PRN position. It requires four weeks of full-time training: weeks one and two are Monday through Friday, 8:00 a.m. to 4:30 p.m.; weeks three and four consist of three 12-hour shifts. After training, the schedule is two to three 12-hour shifts per week. Pay is $18.25 per hour, with shift differentials for weekends and work after 3:00 p.m.

Requirements

• At least three years of experience in a health care and/or customer service-related industry.
• High school diploma or GED.

Nice To Haves

• Basic working knowledge of commonly used computer applications.
• Effective communication skills and the ability to handle difficult customers or situations.
• Experience in patient interviewing.
• Flexibility to work weekends, holidays, and other shifts as scheduled based on departmental need.
• General knowledge of medical terminology and medical insurance.
• Ability to be cross-trained on all processes and train staff on those processes.
• Ability to collect, post, and balance cash.
• Ability to perform extensive clerical work with accuracy and speed.
• Typing speed of 40 words per minute.

Responsibilities

• Assist patients through the registration process and introduce them to the facility in a manner designed to reduce anxiety.
• Work with other departments and serve as a liaison for patients, patients’ families, hospital management, and staff.
• Help maintain and improve patient satisfaction, patient experience, and quality of services.
• Assist with processing health information, including assembly of analysis, release of information, and medical records processing.

What This Job Offers

• Education Level: High school or GED