Patient Registrar Evenings with Rotating Weekends

HCA Healthcare•Brandon, FL

About The Position

As a Patient Registrar, you are responsible for timely and accurate patient registration. You interview patients and other responsible individuals to collect account, identifying, demographic, insurance, and financial information; verify insurance coverage and benefits; and determine whether pre-certification or authorization is required. Registration may take place at a workstation or at the patient's bedside using a cart or computer on wheels. The role also includes providing exemplary customer service, completing charts accurately, collecting required signatures and patient liability amounts, and processing paperwork according to established workflow and productivity standards. The position is scheduled for evenings with rotating weekends.

Requirements

Proficiency in Microsoft Office applications is required.

Nice To Haves

One year of related experience preferred.

Responsibilities

Interview patients at workstations or at bedside to obtain necessary account information.
Interview incoming patients, relatives, or other responsible individuals to obtain identifying, demographic, insurance, and financial information.
Provide exemplary customer service.
Ensure patient charts are complete and accurate, and process them according to paperwork flow needs and established productivity standards.
Verify insurance coverage and benefits, accurately assign Insurance Plans (IPlans), and determine pre-certification or authorization status using online or other resources.
Initiate required pre-certification, authorization, or admission notification through Passport, online, or by phone when it has not already been obtained.
Enter registration information and authorization or referral numbers into the registration system.
Calculate and collect patient liability amounts.
Obtain all signatures necessary for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, pricing, insurance billing, and payment of accounts.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.