Patient Referral Coordinator

Military Spouse Corporate Career Network • Abilene, TX

4d

About The Position

Serve as a liaison between insurance and health care providers to ensure the timely coordination and accurate processing of patient referrals required for medical specialty visits. Manage the clinic’s patient referral requests to ensure they are completed in a timely manner for patient care. The coordinator is the primary contact for patient referrals and receives, maintains, and tracks referral requests.

Requirements

• Associate degree plus one year of experience directly related to processing patient referrals; or high school diploma or GED plus three years of experience working as a Certified Medical Assistant; or high school diploma or GED plus five years of experience directly related to patient registration, patient scheduling, patient billing/collections, processing prior authorizations, and/or processing patient referrals.
• Experience with Microsoft applications.
• Experience with electronic medical records (EMR).
• Experience working in a clinic setting.
• Experience working with the consult/referral process.

Responsibilities

• Manage clinic patient referral requests and ensure timely completion for patient care.
• Receive, maintain, and track patient referral requests as the primary contact for referrals.
• Schedule appointments for specialty consultations, radiology, and laboratory testing.
• Obtain and send insurance authorizations and referrals for patient consultations, radiology, and diagnostic testing.
• Respond to and follow up on messages in the EHR daily.
• Verify insurance information for every patient requiring a consultation, specialty radiology, or laboratory testing.
• Provide updates on referral patient statuses to the clinical team/provider and administration as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree