Patient Observation Director - Allentown, PA

Compass Group•Allentown, PA
•$85,000 - $90,000

About The Position

The Patient Observation Director leads Patient Observation services and is responsible for effective management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Director oversees the planning, organization, direction, coordination, and control of Patient Observation and hospital activities.

Requirements

  • Four-year college degree or equivalent related experience required.
  • Supervision of staff employees required.
  • Ability to analyze and interpret financial and other data.
  • General business acumen.
  • Excellent interpersonal skills.
  • Service- and quality-oriented attitude.
  • Ability to plan, organize, and manage time effectively.
  • Ability to work under pressure and meet established goals and objectives.
  • Public speaking skills.

Nice To Haves

  • Previous hospital patient transportation experience is preferred.

Responsibilities

  • Ensure the accuracy and timeliness of financial data and statistics.
  • Develop and recommend the department operating budget.
  • Coordinate transportation activities and services with other hospital departments.
  • Maintain records and statistics for administrative and regulatory purposes.
  • Plan, organize, direct, coordinate, and supervise department functions and activities.
  • Establish work standards and workflow.
  • Establish and implement policies and procedures for departmental operations.
  • Communicate effectively with clients.
  • Ensure compliance with regulatory agencies.
  • Proactively support the achievement of facility goals and objectives.
  • Demonstrate proficiency with TeamChimes, TeamTransport, and related software.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and AD&D
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Holiday time off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Potential eligibility for paid and/or unpaid time off in accordance with applicable laws
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