Patient Navigator
About The Position
Spring Fertility is a growing fertility practice focused on clinical excellence, innovation, individualized care, and supporting patients throughout their family-building journeys. Patient Navigators partner with the Care Team and work closely with the nursing team to help patients understand and prepare for treatment cycles. They make complex processes easier to navigate and support a seamless transition to nursing-led cycle management. This is a full-time, non-exempt, onsite position requiring early hours and rotational weekend and holiday work. The starting salary range is $26–$30 per hour; compensation depends on job-related knowledge and skills, experience, certifications, and degrees.
Requirements
- Bachelor’s degree.
- Passion for reproductive healthcare.
- Exceptional communication skills.
Responsibilities
- Generate journey maps and calendars based on treatment plans.
- Facilitate, track, and document completion of tests and diagnostic procedures.
- Develop trust and positive rapport with new patients.
- Explain complex medical processes and terms in an accessible way.
- Monitor patient compliance and readiness for treatment.
- Schedule appointments.
Benefits
- Competitive medical, dental, and vision plans.
- Paid time off.
- Access to BetterHelp therapy sessions.
- Commuter benefits.
- Discounted rates on home, auto, and pet insurance.
- 401(k) with up to a 4% company match.
- Fertility and parental leave benefits.
- Career development opportunities.
- Employer-paid life and disability insurance.
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What This Job Offers
Job Type
Full-time
