Patient Navigator - Ambulatory Care Network: Cornell - ED - Evenings

NewYork-Presbyterian Hospital

6d•$21 - $34•Onsite

About The Position

Serve as a patient ally throughout the continuum of care. Coordinate the full breadth of the patient experience by ensuring that the patient is well educated and knowledgeable on navigating the healthcare system and has a comprehensive discharge plan once leaving the ED. Then, go a step beyond by providing non-clinical support to our patients by directing them to a primary, specialty doctor or the service(s) that they need. Tap into internal and/or community resources, like neighborhood clinics, to ensure that patients get the best clinical care and outcomes.

Requirements

High school diploma or GED
Diverse and culturally sensitive customer services skills
Knowledge of community patient and family needs and of the hospital and community resources to fill those needs
Basic computer skills

Nice To Haves

Experience working as a patient navigator, preferably in a hospital setting
Bachelor's Degree from an accredited college or university
Bilingual in English/Spanish

Responsibilities

Serve as a patient ally throughout the continuum of care.
Coordinate the full breadth of the patient experience by ensuring that the patient is well educated and knowledgeable on navigating the healthcare system and has a comprehensive discharge plan once leaving the ED.
Provide non-clinical support to our patients by directing them to a primary, specialty doctor or the service(s) that they need.
Tap into internal and/or community resources, like neighborhood clinics, to ensure that patients get the best clinical care and outcomes.