Patient Navigator - PRN

University of Missouri Health Care • Columbia, MO

4d • Onsite

About The Position

MU Healthcare is seeking a compassionate and proactive Patient Navigator to help coordinate patient resources, transportation, and discharge planning. The role supports patients throughout their care journey, from arrival through transition home, by understanding their individual needs and helping ensure smooth transitions between care settings.

The Patient Navigator assesses patients’ non-clinical needs, helps them adhere to their plan of care, orients new patients to the service line, responds to inquiries, collaborates with the care team, and advocates for patients. The position is based on-site at University Hospital in Columbia, Missouri, and is PRN (as needed). It is non-benefit eligible.

Requirements

• Two years of experience in health care; education may be used in lieu of experience.

Nice To Haves

• Associate’s degree in a health-related field.
• Additional license or certification requirements as determined by the hiring department.

Responsibilities

• Assess patients’ non-clinical needs and assist with improving adherence to their plan of care, including travel, connecting patients with community resources and support groups, and obtaining insurance and financial information to support care.
• Orient new patients to the service line by providing information about parking, directions to check-in areas, and members of the care team.
• Handle patient inquiries and collaborate with other members of the care team to provide assistance.
• Facilitate patients’ transitions from one care setting to the next.
• Serve as an empathic advocate for patients throughout their care.
• Complete unit- or department-specific duties and expectations as outlined in department documents.

What This Job Offers

• Education Level: No Education Listed