Patient Navigator-Family Medical Center

Henry Ford Health • Saint Clair Shores, MI

4h

About The Position

The Patient Navigator coordinates access to health-related services for clients, guiding them through the healthcare system so they can receive needed care and resources. The role is based at Henry Ford Family Medicine-Little Mack, which serves Detroit’s east side and the Grosse Pointes. The Patient Navigator supports patients and strengthens community connections through assessment, guidance, and follow-up.

Requirements

• Ability to identify potential clients and complete needs assessments.
• Skills in providing informal counseling, education, and social support.
• Experience assisting clients with resource utilization and application completion.
• Proficiency in maintaining accurate client records and documentation.

Nice To Haves

• Experience working in a healthcare or community support role.
• Familiarity with local health resources and community agencies.

Responsibilities

• Identify potential clients, complete initial needs assessments, and follow up to ensure they receive appropriate guidance to health services.
• Provide informal counseling, education, and social support to clients.
• Assist clients in using available resources, including scheduling medical appointments and accompanying them to appointments.
• Help clients complete medical program applications.
• Develop and maintain strong working relationships with external and internal contacts.
• Maintain accurate client records by documenting contacts, services provided, and outcomes.

Benefits

• Continuous learning opportunities.
• Opportunities to develop skills and advance your career.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed