Patient Navigator Oncology
About The Position
The patient navigator guides patients throughout the cancer care continuum, from cancer prevention, to treatment, to survivorship, to end-of-life care. This role involves coordinating appointments, facilitating linkages to follow-up services, arranging transportation assistance, and coordinating with financial navigation services. The navigator also maintains communication with patients, survivors, families, and healthcare providers, monitors patient satisfaction, and collaborates with physicians and the multidisciplinary team. Additionally, the role provides non-clinical and emotional support, advocates for the patient, and maintains professional knowledge and skills.
Requirements
- Bachelors’s degree in health care related field preferred
- 2+ years of experience working in a medical setting with oncology patients and families.
- Global perspective of changing health care environment
- Ability to prioritize work
- Proficient in computer skills
- Effective interpersonal communication skills
- Knowledge about the breadth and accessibility of community resources.
- Ability to work independently.
- Ability to demonstrate a commitment to patient-focused care
- Ability to prioritize independently and respond to multiple simultaneous requests
- Ability to work in a fast-paced environment with established time constraints and in difficult situations
- May be exposed to hazardous materials and life-threatening diseases
- Ability to perform lifting/transfer activities related to patients (up to 50 lbs. may be required)
- Must be able to travel to visit physicians and other practices within our region
- This position needs to recognize needs and behaviors of specific age groups of patients treated
- Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
Responsibilities
- Coordinates appointments with providers to ensure timely delivery of diagnostic and treatment services.
- Ensures that appropriate medical records are available at scheduled appointments.
- Arranges transportation assistance with available resources.
- Coordinates appointment with financial navigation services.
- Maintains communication with patients, survivors, families, and health care providers at various touchpoints during their cancer care.
- Monitor patient satisfaction with the cancer experience and works with team(s) to address any identified issues or barriers.
- Communicates and collaborates with the treating physician(s).
- Communicates and collaborates with the multidisciplinary team(s).
- Receives and responds to new patient referrals.
- Provides non-clinical and emotional support for patients.
- Advocates on behalf of the patient and Empowers the patient to self-advocate.
- Maintains own knowledge, ability, skills, competencies.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
