Patient Navigator, LPN

Advanced Urology Institute LLC•Clearwater, FL

15h

About The Position

The Patient Navigator LPN assists with the assessment, planning, implementation, evaluation, and documentation of nursing care in accordance with facility, department, and professional nursing practice. The Navigator helps patients understand their diagnosis, coordinates treatment plans, and communicates with providers and staff. Using communication strategies, resources, and tools, the Navigator helps patients anticipate, identify, and take effective steps through available treatment options. The role guides patients and families through their healthcare experience, provides education, follows patients from diagnosis through completion of the care path, and coordinates with the surgical scheduling department on preparation, clearances, pretesting results, and procedure-related issues. The position also reviews and updates patient records, tracks outcomes, maintains professional knowledge, and follows applicable ethical, legal, privacy, and compliance requirements.

Requirements

Current LPN license and certification as required by the state.
BLS certification.
Graduate of an accredited nursing program.
At least 2 years of previous clinical experience.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to build relationships with patients and demonstrate empathy and compassion.
Knowledge of healthcare system operations, such as EMR.
Proficiency with computer programs and applications, including Microsoft Office.
Compliance with HIPAA patient confidentiality requirements.
Ability to work independently and communicate appropriately with leaders and teammates.
Knowledge of medical terminology and coding.

Nice To Haves

BSN.

Responsibilities

Guide patients and families through their healthcare experience, answer questions, provide education, and explain diagnoses and treatment options.
Follow patients from diagnosis through completion of the care path to ensure treatment options are explored.
Review prior patient history and update the medical record within an appropriate time frame.
Review information gathered by other internal and external healthcare team members.
Communicate workflow problems, unclear directions or procedures, conflicts, and other concerns to the manager or director of clinical services.
Collaborate with surgical scheduling regarding patient preparation, required clearances, abnormal pretesting results, and complex procedure-related issues.
Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.
Track and document metrics and outcomes.
Perform other position-related duties as assigned.
Follow ethical standards, applicable laws and regulations, Solaris Health and affiliated practice policies, HIPAA confidentiality requirements, and compliance reporting and training requirements.