Patient Navigator Ambulatory II

St. Joseph's Health•Paterson, NJ

53d•$30 - $42

About The Position

The Ambulatory Patient Navigator II serves as an advanced care coordination resource supporting high-risk, chronic disease, transitional care, and value-based care initiatives across the ambulatory Primary Care network. This role independently manages more complex patient navigation and care coordination activities while supporting quality improvement, Patient-Centered Medical Home (PCMH) initiatives, APCM, TCM, and population health strategies designed to improve patient outcomes, access, and continuity of care.

Requirements

High School Diploma or equivalent required.
Associate’s degree in Healthcare Administration, Public Health, or related healthcare field required.
Completion of Medical Assistant Program or valid/active CMA Certification OR; Active Emergency Medical Technician (EMT) certification.
Minimum 3 to 5 years of experience working in healthcare, ambulatory outpatient practices, patient access, care coordination, EMS or related field preferred.
Experience working within an electronic medical record preferred.
Strong communication and interpersonal skills.
Strong organizational and customer service skills.
Ability to manage multiple priorities in a fast-paced ambulatory environment.
Ability to work collaboratively within interdisciplinary teams.
Knowledge of ambulatory workflows, patient navigation, and value-based care initiatives preferred.
Bilingual abilities preferred based on practice needs.