Patient Meal Server / Madison, WI (On-Site)

Fortrea•Madison, WI
•Onsite

About The Position

Fortrea is seeking a Patient Meal Server for its on-site clinical research clinic in Madison, Wisconsin. The role interacts directly with healthy volunteer participants and serves meals according to dietary restrictions defined by clinical trials. The work also offers exposure to clinical research protocols, varied therapeutic indications, and different study types in a fast-paced, team-oriented environment. The Patient Meal Server supports clinical research by following study-specific dietary requirements, coordinating meal planning and supplies, and maintaining inventory and cost records. The position is full-time and clinic-based. Varied hours may be required.

Requirements

  • High school diploma or equivalent; relevant and equivalent experience may be considered in lieu of educational requirements.
  • Computer skills, including data entry, word processing, and electronic mail systems.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to function effectively in a work environment with time restraints.
  • 1–2 years of related experience.
  • Strong attention to detail.
  • Ability to work upright and/or stationary for 6–8 hours per day.
  • Repetitive hand movement and ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment.
  • Occasional crouching and stooping, with frequent bending and twisting of the upper body and neck.
  • Ability to access and use a variety of in-house and off-the-shelf computer software.
  • Light to moderate lifting and carrying, up to 15–20 lbs.
  • Regular and consistent attendance.

Nice To Haves

  • Food Service Certification.

Responsibilities

  • Serve meals to patients in accordance with dietary restrictions established by clinical trials.
  • Follow dietary requisitions completed by the study or clinical coordinator to create menus.
  • Work with the dietician for nutritional guidance as needed.
  • Place dietary orders with the appropriate vendor.
  • Coordinate delivery of dietary supplies.
  • Maintain appropriate dietary supply inventory levels in a cost-efficient manner.
  • Maintain cost records for study meal cost reports.
  • Coordinate the dietary duties and schedules of the Dietary Assistant.
  • Maintain soft drink inventory.
  • Support and participate in Corporate and Departmental initiatives.
  • Perform other duties as needed or assigned.

Benefits

  • Comprehensive benefits for regular, full-time or part-time employees working 20 or more hours per week, including medical, dental, vision, life, and short- and long-term disability insurance.
  • 401(k).
  • Paid time off (PTO).
  • Employee recognition awards.
  • Employee resource groups (ERGs).
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