Patient Intake Specialist I

Deaconess Health System • Newburgh, IN

15h • Onsite

About The Position

The Patient Intake Specialist I serves as one of the first points of contact for patients and visitors, providing a warm welcome and a smooth registration experience. As an ambassador of Deaconess, this role helps foster a nurturing, positive, patient-centered environment grounded in courtesy, respect, empathy, dignity, and optimism. The position is based at the Gateway Campus and is a visitor float role supporting Same Day Surgery. It involves an 8-hour shift scheduled between 6:00 a.m. and 8:00 p.m.

Requirements

• Completion of high school or GED is required.
• Compassionate, caring, and dedicated approach to patient service.
• Commitment to delivering exceptional patient experiences.

Nice To Haves

• Knowledge of the health care revenue cycle is preferred.
• Understanding of insurance is a plus.

Responsibilities

• Greet patients and visitors with professionalism and compassion.
• Register patients accurately and efficiently.
• Collect payments in accordance with established procedures.
• Direct and escort patients to appropriate locations as needed.
• Ensure compliance with applicable state and federal regulations and hospital policies and procedures.
• Promote a positive, patient-centered experience as an ambassador of Deaconess.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED