Patient Intake Representative

Labcorp•Fort Wayne, IN

1d•Onsite

About The Position

Labcorp is seeking a Patient Intake Rep to join our team at 3909 New Vision, Fort Wayne, IN. Work Schedule: Monday - Friday 6:00am-2:30pm. Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Requirements

High School Diploma or GED or equivalent
1 year or more of customer service experience
Experience working in a team environment
Strong data entry and organizational skills
High level of attention to detail
Proficient in MS Office
Able to pass a standardized colorblindness test

Nice To Haves

1 year or more of patient facing healthcare experience
Flexibility to work overtime as needed

Responsibilities

Schedule patient appointments and greet patients upon appointment arrival
Ensure a welcoming environment for all patients and visitors
Assist patients with registration and check in procedures
Data entry of patient demographics and billing information
Verification of insurance coverage and collect/post payments to patient accounts
Collect and prepare specimens for testing and analysis when needed
Call physician offices to confirm the accuracy of test orders
Monitor and log patient wait times on a regular basis
Notify the supervisor of any patient issues in a timely manner
Promote and provide information about LabCorp patient services
Manage office supplies to ensure proper inventory levels
Open and close the office when necessary
Perform administrative and clerical duties as necessary