Patient Intake Coordinator

Radiology Associates of Hartford PLLC • Avon, CT

3d • $20 - $27

About The Position

Under the clinical direction of a radiologist and the general supervision of the Director of Patient Access, the Patient Intake Coordinator supports daily front-office operations in an outpatient diagnostic imaging setting. The role handles patient greeting, intake, registration, document verification, and workflow coordination to support imaging services while promoting customer service, accuracy, compliance, and a positive patient experience. Additional duties may be assigned based on operational needs.

The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Compensation is $20.00–$26.50 per hour. The actual rate offered depends on experience, qualifications, skills, internal equity, and other job-related considerations. Eligible employees may receive medical, dental, and vision insurance; a retirement plan/401(k); paid time off; paid holidays; and other company-sponsored benefits, subject to applicable plan terms and eligibility requirements.

Requirements

• High School Diploma or GED.
• Computer experience.
• Strong customer service and interpersonal communication abilities.
• Ability to multitask efficiently while maintaining accuracy and attention to detail.
• Competency with computers, data entry, and medical office software systems.

Nice To Haves

• Medical terminology.

Responsibilities

• Assist patients with required paperwork; enter, verify, and update demographics; and obtain insurance information and photo identification as needed.
• Address patients, staff, and visitors courteously, professionally, and promptly.
• Provide registration and general assistance to patients.
• Receive, verify, and process prescriptions or verbal orders in accordance with company policy.
• Scan documents into the Electronic Medical Record system and confirm order information before the patient’s exam.
• Verify the referring provider’s full name and address with the patient to ensure order accuracy.
• Identify and collect payment agreements and self-pay patients.
• Assist in training new staff on intake responsibilities and workflow.
• Use relevant software systems.
• Maintain patient confidentiality in accordance with HIPAA and uphold rights related to privacy, fairness, and dignity.
• Attend required meetings, training, and in-service educational sessions.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Retirement plan/401(k)
• Paid time off
• Paid holidays
• Other company-sponsored benefits, subject to applicable plan terms and eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED