PATIENT FOOD SERVICES MANAGER

Compass Group•Town of Hempstead, NY

9d•$85,000 - $95,000•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Job Summary We are seeking a Patient Services Manager to lead and oversee our Patient Services team within an acute care setting.

Requirements

Associate degree with at least one (1) year of experience in food service or a related field, or a bachelor’s degree in food service management, nutrition, or a related discipline
Minimum of one (1) year of food service management experience, preferably in an acute care environment
Proficiency in Microsoft Office applications, electronic medical records (EMR), and diet office systems

Nice To Haves

Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) certification preferred
ServSafe® certification preferred

Responsibilities

Establish goals and oversee the implementation of patient meal services in alignment with medical directives and patient population needs
Recruit, lead, coach, train, and develop patient services team members
Ensure compliance with dietary restrictions, including special and modified diets, while supporting patient food preferences within prescribed guidelines
Drive patient satisfaction initiatives and ensure service excellence standards are met
Maintain compliance with all regulatory standards, including federal, state, and accrediting agencies, while upholding HIPAA regulations, patient rights, and confidentiality policies
Lead and participate in patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance and Performance Improvement (QAPI) initiatives