Patient Food Services Manager 1

Sodexo Careers•Boston, MA

5d•Onsite

About The Position

Sodexo is seeking a Patient Food Services Manager 1 to support food service operations at Beth Israel Deaconess Medical Center. This is an entry-level management opportunity, ideal for a new Registered Dietitian/Nutritionist or an experienced restaurant/food service manager looking to transition into healthcare. This role offers the opportunity to build leadership experience while directly impacting patient satisfaction through daily interaction, operational excellence, and strong team leadership.

Requirements

Associate's Degree or equivalent experience
Ability to lead and develop frontline teams in a fast-paced environment
Strong commitment to patient satisfaction and customer service excellence
Attention to detail with experience in food safety, sanitation, and compliance standards
Excellent communication skills with the ability to interact directly with patients and care teams
A hands-on, visible leadership style and willingness to be actively engaged on the floors

Nice To Haves

Bachelor’s degree in Dietetics, Nutrition, or related field preferred
RD eligibility a plus
Experience in restaurant, hospitality, or food service management with an interest in healthcare

Responsibilities

Oversee daily patient dining operations, including tray line, meal assembly, and delivery services
Supervise and develop a team of 20 frontline employees, including patient service staff and sanitation associates
Conduct daily patient rounding, ensuring satisfaction and performing service recovery as needed
Monitor and document food safety standards, including temperature logs for refrigeration and meal service
Perform kitchenette and patient floor audits to ensure cleanliness, compliance, and quality standards
Collaborate with clinical and interdisciplinary teams to support patient dietary needs and overall experience
Support regulatory readiness, sanitation compliance, and performance improvement initiatives