Patient Flow Transfer Coordinator-Registered Nurse

Veterans Health Administration • Aurora, CO

5d • Onsite

About The Position

The Nurse Patient Flow Coordinator (PFC) Registered Nurse (RN) coordinates admissions and transfers of Veterans to and within the Veterans Affairs Medical Center (VAMC), including transfers originating from VA and non-VA facilities. The coordinator works with providers across care levels and sites to ensure services interface between VA and community programs and to support continuity of care.

The role manages bed control and availability, processes admission requests, supports efficient transfers and discharges, and coordinates room-cleaning priorities with Environmental Management Services. The coordinator participates in interdisciplinary rounds, conferences, committees, teams, and task forces; helps optimize resource use and identify alternate levels of care; and provides training and guidance to clinical and non-clinical staff. The position also contributes nursing expertise to policy and protocol development, evidence-based practice, professional development, and efforts to improve safe, effective, holistic patient care.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying education and licensure under the stated VA provisions.
• Current, full, active, and unrestricted registered nurse registration in a U.S. state, territory, commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be available to eligible candidates pursuing licensure.
• Must meet the education and experience criteria for the assigned Nurse grade and level.
• Must be able to perform the position's activities without restriction and meet its physical requirements.
• Must be able to work effectively in stressful situations and shift priorities based on patient needs.
• U.S. citizenship is required, except where VA policy permits appointment of non-citizens when qualified citizens cannot be recruited.
• Selected applicants are subject to required pre-employment drug testing, background/security investigation, onboarding, and physical evaluation.
• Participation in the seasonal influenza vaccination program is required.
• May be required to serve a probationary period.
• Minimum 3 years of RN experience is identified as preferred; transfer coordinator experience is preferred.

Nice To Haves

• Minimum 3 years of RN experience.
• Transfer coordinator experience.

Responsibilities

• Accurately manage bed control monitor devices.
• Participate in interdisciplinary care rounds and conferences to review treatment goals, optimize resource utilization, and recommend alternate levels of care when acute care is not required or recommended.
• Communicate census and bed availability on all patient care units.
• Resolve bed utilization issues.
• Process admission requests from providers, clinics, and other VA or community hospitals.
• Educate internal and external customers on the VAMC admission and transfer process.
• Monitor the efficiency of transfers and discharges.
• Work with Environmental Management Services to prioritize rooms for cleaning.
• Provide assistance and training to clinical and non-clinical staff across departments and services.
• Participate in interdisciplinary committees, teams, and task forces focused on patient flow and organizational performance.
• Provide direction and participate in developing and implementing policies and protocols for safe, efficient, effective, evidence-based care.
• Deliver and improve holistic care through collaborative strategies.
• Evaluate practice on an ongoing basis using the best available evidence.
• Provide peers with constructive feedback and support professional development.
• Contribute a professional nursing perspective to interdisciplinary team discussions.
• Partner with others to effect change and achieve optimal outcomes.
• Share knowledge, educational findings, experiences, and ideas with peers to support safe, quality nursing care and evidence-based practice.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days annual leave, 13 days sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k), with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs may be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree