Patient Flow Specialist - Weekend Option - Emergency Department

Owensboro Health•Owensboro, KY

3d•Onsite

About The Position

The Patient Flow Specialist works in the Emergency Department and is responsible for assessing patient status and facilitating efficient movement from admission through discharge. The role supports clinical team members and providers, contributes to nursing care and clinical team functions, and uses data and process-improvement methods to identify and address workflow issues. The position requires critical thinking, decisive judgment, and the ability to work under direct supervision in a stressful environment. The specialist performs duties in accordance with the Nurse Practice Act and supports Owensboro Health’s mission, vision, core commitments, and business interests while adhering to organizational policies and procedures and promoting compliance, safety, and high reliability.

Requirements

At least 2 years of relevant experience.
Bachelor’s degree or higher in Healthcare Administration, a Health Science field, or Nursing required upon hire.
Registered Nurse licensure and eligibility to practice nursing in Kentucky required upon hire.
Basic Life Support Healthcare Provider certification required within 45 days of employment in the position.
Advanced Cardiovascular Life Support through the American Heart Association or Advanced Life Support through the American Red Cross required within 90 days of employment in the position.
Pediatric Advanced Life Support certification required within 6 months of employment in the position.
Critical thinking skills and decisive judgment.
Ability to work under direct supervision, function in a stressful environment, and take appropriate action.
Strong understanding of concepts, practices, and procedures related to process improvement, human factors, safety principles, and change management.

Responsibilities

Serve as an expert consultant for team members in program development, clinical practice, and professional development.
Contribute to defining, directing, and evaluating nursing care and the functions of clinical team members.
Collect, statistically analyze, interpret, and disseminate data, including length of stay, immediate bedding principles, and workflows, to identify issues and trends.
Assist providers with patient intake based on the acuity of care needed.
Participate in project planning and help prioritize process-improvement opportunities.
Identify, develop, document, and implement standardized work instructions, and educate team members about new processes.
Develop, implement, and evaluate educational plans and programs; use methods, measurements, and tools to evaluate achievement of learning goals.
Work with management to identify metrics for analyzing cost effectiveness and return on investments.
Communicate information to the primary caregiver to support a smooth patient transition.
Perform job duties in accordance with the Nurse Practice Act.
Support Owensboro Health’s mission, vision, core commitments, and business interests; follow organizational policies and procedures and act consistently with a culture of compliance, safety, and high reliability.