Patient Flow Specialist - Weekend Option - Emergency Department

Owensboro Health•Owensboro, KY

4d•Onsite

About The Position

The Patient Flow Specialist assesses patients’ statuses and facilitates their efficient movement from admission to discharge in the Emergency Department. The role serves as a consultant to team members on program development, clinical practice, and professional development; contributes to the direction and evaluation of nursing care and clinical team functions; and supports patient intake based on acuity. The specialist analyzes patient-flow data and works with management and clinical teams to identify process-improvement opportunities, develop standardized work, and support education and smooth patient transitions. This is a full-time, 0.9 FTE position at Owensboro Health Regional Hospital, working 6 p.m. to 6 a.m. three days per week: Saturday, Sunday, and Monday. The role works under direct supervision and performs duties in accordance with the Nurse Practice Act and organizational policies, with an emphasis on compliance, safety, and high reliability.

Requirements

At least 2 years of relevant experience.
Bachelor’s degree or higher in Healthcare Administration, a Health Science field, or Nursing, required upon hire.
Registered Nurse licensure and eligibility to practice nursing in Kentucky, required upon hire.
Basic Life Support (BLS) Healthcare Provider certification, required within 45 days of employment.
Advanced Cardiovascular Life Support (ACLS) through the American Heart Association or Advanced Life Support (ALS) through the American Red Cross, required within 90 days of employment.
Pediatric Advanced Life Support (PALS) certification, required within 6 months of employment.
Critical-thinking skills and decisive judgment.
Ability to work in a stressful environment and take appropriate action.
Strong understanding of process improvement, human factors, safety principles, and change management concepts, practices, and procedures.

Responsibilities

Serve as an expert consultant for team members in program development, clinical practice, and professional development.
Contribute to defining, directing, and evaluating nursing care and the functions of clinical team members.
Collect, statistically analyze, interpret, and disseminate data on length of stay, immediate bedding principles, and workflows to identify issues and trends.
Assist providers with patient intake based on the acuity of care needed.
Participate in project planning and help prioritize process-improvement opportunities.
Identify, develop, document, and implement standardized work instructions, and educate team members on new processes.
Develop, implement, and evaluate educational plans and programs; use methods, measurements, and tools to evaluate achievement of learning goals.
Work with management to identify metrics for analyzing cost effectiveness and return on investment.
Communicate information to the primary caregiver to support a smooth patient transition.
Perform duties in accordance with the Nurse Practice Act and organizational policies and procedures.
Support Owensboro Health’s mission, vision, core commitments, and business interests, and act consistently with a culture of compliance, safety, and high reliability.