Patient Financial Services Rep Baptist Health
Baptist Health System, Inc.•Akron, OH
About The Position
The Patient Financial Services Representative supports the billing and accounts receivable process. The role follows up with insurance companies about outstanding balances, assists patients with billing questions, and communicates with physician offices to obtain information needed to resolve accounts. Strong customer service, communication, and follow-up skills are required.
Requirements
- High school diploma or equivalent required.
- Strong customer service and communication skills.
- Ability to communicate professionally with patients, insurance companies, and physician offices.
Nice To Haves
- Billing and accounts receivable experience preferred.
Responsibilities
- Follow up with insurance companies on outstanding balances.
- Assist patients with billing questions.
- Communicate with physician offices to obtain information needed to resolve accounts.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
