Patient Financial Services Business Analyst

Inova Health System•Falls Church, VA

3d•$30 - $50•Hybrid

About The Position

The Patient Financial Services (PFS) Business Analyst coordinates, directs, leads, and manages departmental projects and activities in support of strategic objectives and Inova Health System’s mission. The role builds project momentum and collaboration with stakeholders, staff, and leadership to achieve meaningful denial-rate reductions and stakeholder ownership. The analyst develops subject-matter expertise in commercial and government denials, including feasibility analysis, technical enhancements, available software, data analysis and reporting, and workflow analysis. The role recommends improvements, supports implementation of improvement plans and new initiatives, and promotes sound business analysis and project management principles. The position is hybrid and expected to provide on-site support at all Inova locations; candidates must be local to Northern Virginia.

Requirements

At least 1 year of experience in revenue cycle functions, data analytics, or relevant professional experience.
Education and experience: a bachelor’s or associate degree plus 4 additional years of experience, or a high school diploma/GED plus 8 additional years of experience.
Must be local to Northern Virginia and able to provide on-site support to all Inova locations.
Certification is not required.
Licensure is not required.

Nice To Haves

Payment card industry (PCI) experience or IT security experience.

Responsibilities

Develop subject-matter expertise in assigned core business areas, including feasibility analysis, technical guidance, available software, data analysis and reporting, and workflow analysis.
Identify, document, measure, monitor, and recommend improvements to automated and non-automated business processes in collaboration with stakeholders, including in case management and care coordination.
Support initiatives to improve the continuum of patient care by aligning workflows with technology, recommending courses of action, and using objective evidence to evaluate impact.
Prepare denial data analysis, reporting, and workflow analysis for PFS, system-level leadership, and stakeholders, including analysis of initial denials, write-offs, and recoveries.
Support implementation of system denial-prevention initiatives.
Create and analyze data, interpret results, develop recommendations, and implement strategies to maximize achievement of PFS denial goals.
Support the creation, implementation, and monitoring of process-improvement plans using business analysis and project management principles.
Facilitate implementation of improvement plans and new initiatives and promote sound business analysis and project management principles.
Perform additional duties as assigned.