Patient Financial Representative-Insurance Verification and Authorization- Patient Financial Services-Corporate 42nd Street Full-Time- Days (M-F & one Saturday Monthly)

Mount Sinai Health System•New York, NY

3d•$30 - $32•Onsite

About The Position

The Patient Financial Representative works in Patient Financial Services and is responsible for interviewing self-pay patients and, when appropriate, initiating applications to the New York State Medical Assistance program on their behalf. The position reviews hospital inpatients admitted without insurance and other referred cases, helps patients understand and manage financial obligations, and processes financial assistance applications. The schedule is full-time days, Monday through Friday, with one Saturday each month.

Requirements

High school diploma required.
Ability to read and understand written English.
Ability to communicate in English orally and in writing.
Basic PC skills.
Prior experience with patient registration and/or insurance verification.
Demonstrate customer focus, compassion, integrity, time management, stress tolerance, and teamwork.

Nice To Haves

Proficiency in other languages.

Responsibilities

Conduct financial reviews of hospital inpatients admitted without insurance coverage and other referred cases.
Export reports from Epic and work self-pay admissions.
Screen daily admissions for primary insurance and make corrections.
Forward corrections to the Admitting Office.
Verify insurance coverage and forward information to the IV Team.
Bill patients for deductibles and co-payments.
Screen patients for Medicaid or Financial Assistance Programs.
Update hospital financial systems.
Answer telephones and assist patients with payment arrangements and concerns.
Process patient applications for Financial Assistance.
Meet and greet patients and obtain documents and signatures.
Interview self-pay patients and, when appropriate, initiate applications to the NYS Medical Assistance program on their behalf.