Patient Financial Counselor
About The Position
Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person. They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Edmonds and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- H.S. Diploma or GED
- Two or more years experience in a hospital, clinic, or healthcare business office
- 2 years of experience in automated, computerized account follow-up system required, preferably in Epic
Nice To Haves
- College Course Work
- Minimum of three years experience, or proven success as a Patient Financial Counselor Associate, preferably with Providence St. Joseph Health or it's Affiliates
- 2 years of knowledge in reimbursement of health care accounts from insurance companies
- 2 years of previous experience with medical and health plan terminology
Responsibilities
- Easing the resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance.
Benefits
- Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
