Patient Financial Counselor

Infusion4Health Inc•Brea, CA

10h•Onsite

About The Position

Infusion for Health is a growing network of infusion centers dedicated to providing high-quality care in a welcoming environment across multiple states. This role is crucial in ensuring patients understand their financial obligations and have access to necessary support programs before beginning treatment. The Patient Financial Services Coordinator will act as the primary point of contact for patients regarding benefits, financial estimates, copay assistance, and other financial resources, ensuring they feel confident in their financial decisions.

Requirements

Demonstrated proficiency in patient registration, admissions, and billing practices.
Strong analytical skills for reviewing and interpreting financial information.
Knowledge of health insurance and coding (CPT, HCPCS, ICD-10).
Excellent communication skills, both verbal and written.
Proficiency in computer/word processing software and internet navigation.
Ability to identify and implement process improvements with attention to detail.
Minimum of three years of relevant experience in healthcare billing, collections, or financial counseling.

Nice To Haves

EMR experience preferred.

Responsibilities

Serve as a financial resource for patients, caregivers, and staff, offering guidance on financial issues and available resources.
Contact patients to review benefits and eligibility, providing information on potential out-of-pocket costs.
Assist patients in enrolling in copay assistance programs and other financial support options.
Maintain accurate documentation of patient interactions and actions taken in the practice management system.
Collaborate with internal departments and leadership to ensure smooth communication and workflow.
Enrollment into copay assisted programs.