Patient Financial Advisor (LSU Perkins)

FMOLHSBaton Rouge, LA

About The Position

The Patient Financial Advisor screens uninsured patients for Medicaid and financial assistance; assists patients in completing Medicaid and financial assistance applications; manages the Medicaid eligibility/application process; collects patient responsibility for unscheduled insured inpatients and observation patients; and utilizes critical thinking skills to determine the most appropriate resources available to assist patients in need. The Patient Financial Advisor will have knowledge of all aspects of the department process from the registration process through billing. The Patient Financial Advisor will have knowledge of medical insurances and collections and will assist in resolving issues regarding a patient's ability to pay for services. The Patient Financial Advisor reviews available funding sources for which the patient qualifies. The Patient Financial Advisor researches patients' account questions and explains payments that have been made on their accounts. The Patient Financial Advisor is expected to work independently, manage his/her case load, and require minimal oversight.

Requirements

  • Knowledge of all aspects of the department process from registration through billing.
  • Knowledge of medical insurances and collections.
  • Ability to resolve issues regarding a patient's ability to pay for services.
  • Ability to work independently and manage a case load with minimal oversight.

Responsibilities

  • Screens uninsured patients for Medicaid and financial assistance.
  • Assists patients in completing Medicaid and financial assistance applications.
  • Manages the Medicaid eligibility/application process.
  • Collects patient responsibility for unscheduled insured inpatients and observation patients.
  • Utilizes critical thinking skills to determine the most appropriate resources available to assist patients in need.
  • Has knowledge of all aspects of the department process from the registration process through billing.
  • Has knowledge of medical insurances and collections.
  • Assists in resolving issues regarding a patient's ability to pay for services.
  • Reviews available funding sources for which the patient qualifies.
  • Researches patients' account questions and explains payments that have been made on their accounts.
  • Works independently, manages his/her case load, and requires minimal oversight.
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