PATIENT EXPERIENCE LIAISON (NON-RN) PRN

UHS • El Paso, TX

5h • Onsite

About The Position

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services, operating 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities, and various related services across 38 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom. El Paso Behavioral Health System, a subsidiary of UHS, is a private 167-bed psychiatric hospital in El Paso, Texas, specializing in mental health and chemical dependency care through evidence-based inpatient and outpatient services. The Patient Experience Liaison will assist and communicate with patients, families, and visitors, keeping them informed about next steps throughout the patient's stay. This role acts as an intermediary between hospital departments and patient/family to ensure the most effective treatment and a positive hospital experience.

Requirements

• Bachelor's Degree in Business, Marketing
• Successful completion of Handle With Care Training within 90 days of employment and prior to assisting with restraining procedures
• Current CPR Certification

Nice To Haves

• Two (2) years of related experience, with knowledge of psychiatric patient care techniques with an understanding of mental illness

Responsibilities

• Assist and communicate with patients, families, and visitors
• Keep patients, families, and visitors informed about next steps throughout the patients stay
• Act as an intermediary between hospital departments and patient/family to bring about the most effective treatment and positive hospital experience

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees