Patient Experience Coordinator (Brookfield)

TVG-Medulla, LLC•Brookfield, WI
•$17 - $18

About The Position

The Patient Experience Coordinator is a patient-facing member of a fast-paced chiropractic clinic team. The role supports patients throughout their clinic visits, from check-in to check-out, and helps create a positive, healing environment. The coordinator also supports day-to-day clinic operations and learns hands-on clinical skills and therapeutic techniques through paid onboarding, training, and ongoing education. The position offers opportunities to develop skills and progress toward leadership, clinical training, or patient care roles.

Requirements

  • Energetic, outgoing, and able to work as a team player.
  • Clear communication and compassionate listening skills.
  • Detail-oriented and organized in a busy setting.
  • Able to remain calm under pressure and multitask.
  • Interest in wellness, movement, and human connection.

Nice To Haves

  • No prior experience is required; paid onboarding and training are provided.
  • Interest in growing into leadership, clinical training, or patient care roles.

Responsibilities

  • Greet, support, and encourage patients from check-in to check-out.
  • Learn hands-on clinical skills and therapeutic techniques from chiropractors.
  • Coach and guide patients through exercises and care plans.
  • Schedule appointments, update records, manage clinic flow, and support clinic events.
  • Collaborate with the clinic team to create a positive, healing environment.
  • Support compliance with company policies and standards, patient privacy and confidentiality, ethical conduct, and applicable laws and regulations.
  • Perform other related duties and assist with project completion as needed.

Benefits

  • Paid onboarding and training program
  • Continuing education
  • Flexible 4- or 5-day work week
  • Paid time off
  • Holiday pay for select company holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability coverage
  • Short-term disability coverage
  • 401(k)
  • Complimentary chiropractic care for the employee and family
  • Profit-sharing incentive program
  • Career mapping and growth program
  • Ongoing mentorship and leadership development
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