Patient Experience Coordinator

Lattimore Physical Therapy•Henrietta, NY

3d•Onsite

About The Position

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working. The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.

Requirements

Excellent organizational skills with high attention to detail.
Excellent written and verbal communication skills.
Excellent social and emotional intelligence.
Knowledge with HIPAA and privacy compliance laws.
Required to work a flexible schedule, days, evenings.

Nice To Haves

Medical Front Desk Receptionist: 1 year (Preferred)
Verification of Insurance: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Responsibilities

Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
Schedule and confirm patient appointments.
Answer telephones
Collect patient information and verify insurance coverage.
Scan documents
Routes faxes and electronical records.
No-fault and workers' compensation claim verification and follow ups
Complete medical records request
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications