Patient Experience Associate

NYU Langone Health • Norwich, NY

2d • Onsite

About The Position

Under supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures. The primary department, division, or unit is UHS Orthopedics Norwich. United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Every employee plays a meaningful role in fulfilling our mission—to improve the health and well-being of the communities we serve.

Requirements

• High School Diploma or equivalent

Nice To Haves

• Two years’ experience in medical environment with working knowledge of insurance applicable to outpatient medical care
• Proficient computer skills
• Knowledge of Medical Terminology
• Experience with scheduling
• Current driver's license

Responsibilities

• Performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week
• Flexible plan options and coverage tiers
• Discounted childcare through Bright Horizons
• Voluntary benefits like pet insurance, legal services, and identity theft protection
• PTO starts accruing so you can take time to recharge
• 403(b) retirement plan and company match
• Flexible spending accounts
• Access to financial advisors
• Up to $400/year in wellness rewards
• 24/7 EAP counseling
• Virtual mental health support
• A food pantry
• PTO donation program
• Professional attire through the Classy Closet
• Access to 100,000+ online courses
• Leadership programs
• Tuition reimbursement
• Clinical ladders
• Internal mobility
• Continuously review compensation to ensure market competitiveness and internal equity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees