Overnight Patient-Equipment Tech

VPNE•Durham, NC

17d

About The Position

The Patient Transport Equipment Technician supports patient safety and efficient patient flow by managing patient care equipment and supplies used throughout the facility by patient transport services. The role oversees equipment receipt, delivery, pickup, cleaning, sterilization, storage, inspection, and preventive maintenance; responds to malfunctions; and maintains related records and documentation. The technician collaborates with transport staff, team leads, service partners, and hospital departments to keep equipment available and support safe, timely transport operations. The position also maintains department Rover devices, ensuring they are clean, charged, functional, and updated with the proper iOS and Epic software. It provides orientation and just-in-time education on equipment and Rover device use, supports phone distribution in partnership with team leads, and participates in training and quality and safety improvement activities.

Requirements

High school diploma or GED required.
Must be able to read, write, comprehend, and communicate in English.
Basic computer knowledge in a Windows operating environment.
Positive and appropriate communication and working relationships with hospital team members and customers.
Flexibility and willingness to assist other team members as needed.
Ability to work independently and as part of a team.
Ability to manage multiple tasks in a fast-paced environment.
Ability to review and assess needs quickly and complete documentation promptly and efficiently.
Independent critical thinking and judgment.
Excellent written and verbal communication skills and ability to communicate with varied groups.
Excellent organizational skills.
Ability to work with diverse groups of people.
Ability to maintain patient confidentiality and respect patient privacy.
Ability to perform extensive standing and walking for long periods.
Ability to frequently lift, push, and pull equipment weighing up to and over 100 pounds.
Ability to work with daily exposure to common cleaning chemicals.

Nice To Haves

Additional technical or vocational training.
One year of patient transport experience.
Proficiency in Microsoft Office, especially Word and Excel.
Experience working with multidisciplinary teams.
Comfort with continuous change and self-initiating.

Responsibilities

Oversee receipt, delivery, and pickup of patient transport equipment and supplies throughout the facility.
Ensure necessary equipment is available for customer and patient transport services.
Clean and sterilize patient transport equipment according to established protocols.
Maintain clean and organized equipment storage areas.
Conduct routine inspections and preventive maintenance of patient care equipment.
Identify and address equipment malfunctions promptly and report repair or replacement needs.
Deliver equipment to requested locations and retrieve it from departments in a timely manner.
Maintain accurate records of equipment deliveries, pickups, repairs, cleaning, and sterilization.
Collaborate with patient transport staff, service partners, and relevant departments to coordinate equipment needs and processes.
Train and support patient transport staff in proper equipment usage and handling.
Partner with units to prevent PTS wheelchairs and discharge carts from being stored on units and becoming unavailable to transporters.
Maintain department Rover devices, ensuring appropriate iOS and Epic updates and that devices are functional, clean, charged, and ready for the oncoming shift.
Work with team leads in the role of phone distributor.
Provide orientation and education on wheelchairs, stretchers, beds, cribs, and Rover device operation.
Provide just-in-time education when equipment knowledge gaps are identified.
Participate in in-service education, related training, and quality and safety improvement initiatives.
Identify opportunities to improve efficiency and safety in equipment management.
Follow dress code and hygiene requirements, protect patient confidentiality, and respect patient privacy.