Patient & Equipment Transporter

Advocate Health•Milwaukee, WI
•$19 - $28•Onsite

About The Position

The Patient & Equipment Transporter moves patients to and from wheelchairs, stretchers, and beds, positioning and securing them with proper body mechanics and attending to their comfort. The role transports patients and other items—including patient belongings, specimens, carts, wheelchairs, and equipment—to their destinations. The transporter communicates promptly with clinical staff about changes in a patient's condition or equipment issues, verifies patient identity against the printed ticket to ride and wristband, and uses electronic software to track assignment status. The position also involves cleaning, inspecting, maintaining, and returning equipment, preserving patient confidentiality, and may include collecting equipment from soiled utility rooms and delivering patient medication other than controlled substances. This is a full-time, 40-hour-per-week position. First, second, and third shifts are available. No formal education or prior experience is required. Basic Life Support certification from the American Heart Association must be obtained within six months unless the department leader determines it is not required. Safe patient-handling training for transporters must be completed within one month of the start date. The work requires extensive walking and may involve sitting, standing, lifting, squatting, bending, and twisting. The transporter may be exposed to blood and body fluids, contagious diseases, biohazardous materials, and radiation hazards, and must wear protective clothing as necessary. Employees must be able to operate the equipment needed for the role and lift up to 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available; unusual lifting or movement situations are assessed individually.

Requirements

  • No formal education required.
  • No experience required.
  • American Heart Association Basic Life Support for Healthcare Providers certification must be obtained within six months, unless the department leader determines it is not required.
  • Complete safe patient-handling training for transporters within one month of the start date.
  • Excellent communication skills.
  • Demonstrated customer service experience.
  • Ability to assess whether equipment is in safe working condition.
  • Ability to assess and determine efficient routes through the hospital.
  • Ability to walk for up to 95% of the workday and to sit, stand, walk, lift, squat, bend, and twist as needed.
  • Ability to lift up to 35 pounds without assistance; patient-handling equipment and, when available, another team member are expected for specified heavier or unsupported patient lifts.
  • Ability to operate all equipment necessary for the job, including repetitive foot use when working with surgical carts.
  • Ability to wear protective clothing as necessary when exposed to blood and body fluids, contagious diseases, biohazardous materials, and radiation hazards.

Responsibilities

  • Lift and transport patients to and from wheelchairs, stretchers, and beds, positioning and securing them using proper body mechanics.
  • Attend to patient comfort, including offering blankets, and follow posted precaution signs.
  • Transport patients and other items, such as belongings, specimens, carts, wheelchairs, and equipment, to their destinations.
  • Notify clinical staff promptly of changes in a patient's condition or issues with patient equipment during transport.
  • Verify and document patient identity by comparing the printed ticket to ride with the patient's wristband.
  • Use electronic software to track assignments as initiated, completed, delayed, or cancelled.
  • Collect and return equipment to designated holding areas; disinfect and inspect it before and after use, maintain it, and report equipment needing repair.
  • Maintain the confidentiality of patient information.
  • May collect patient equipment from soiled utility rooms.
  • May pick up and deliver patient medication, excluding controlled substances.
  • Complete safe patient-handling training for transporters within one month of the start date.
  • Obtain American Heart Association Basic Life Support certification within six months unless the department leader determines it is not required.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay, such as shift and on-call pay, based on the teammate's job.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Career development programs.
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