Overnight Patient-Equipment Tech

VPNE•Durham, NC

19d

About The Position

The Patient Transport Equipment Technician supports patient safety and patient flow by managing patient care equipment and supplies used by patient transport services throughout the facility. The role oversees equipment receipt, delivery, pickup, cleaning, sterilization, storage, inspections, and preventive maintenance; identifies malfunctions and records equipment-related activity. The technician works with transport staff, service partners, and hospital departments to ensure equipment is available for different patient scenarios and to improve the efficiency and safety of equipment management. The position also maintains department Rover devices, ensuring they are clean, charged, functional, and ready for the oncoming shift, with appropriate iOS and Epic updates. In partnership with team leads, the technician may distribute phones, provide equipment and Rover device orientations, and offer on-the-spot education when knowledge gaps are identified. The role participates in in-service education, training, and quality and safety improvement initiatives. The work requires adherence to hospital policies, patient confidentiality, dress and hygiene standards, and respectful patient interactions. Working conditions involve extensive standing and walking, frequent lifting, pushing, and pulling of equipment up to and over 100 pounds, and daily exposure to common cleaning chemicals.

Requirements

Must be able to read, write, comprehend, and communicate in English.
High school diploma or GED required.
Basic computer knowledge in a Windows operating environment.
Positive and appropriate communication and working relationships with team members and hospital customers.
Adherence to dress-code and hygiene requirements.
Adherence to policies protecting patient confidentiality and respect for patient privacy.
Flexibility and willingness to cooperate with and help team members.
Ability to work independently and as part of a team.
Ability to manage multiple tasks in a fast-paced environment.
Proficiency in Microsoft Office, specifically Word and Excel.
Ability to review and assess needs quickly.
Ability to complete documentation promptly and efficiently.
Independent critical thinking and judgment.
Excellent written and verbal communication skills, including the ability to assimilate information and communicate with varied groups.
Ability to work with diverse groups of people.
Ability to stand and walk for extended periods.
Ability to frequently lift, push, and pull equipment weighing up to and over 100 pounds.
Ability to work with daily exposure to common cleaning chemicals.

Nice To Haves

Additional technical or vocational training.
One year of patient transport experience.
Experience working with multidisciplinary teams.
Organization and motivation in a fast-paced environment.
Comfort with continuous change and a self-initiating approach.

Responsibilities

Oversee receipt, delivery, and pickup of patient transport equipment and supplies throughout the facility.
Ensure necessary equipment is available for customer and patient transport services.
Clean and sterilize patient transport equipment according to established protocols.
Maintain a clean and organized equipment storage area.
Conduct routine inspections and preventive maintenance of patient care equipment.
Identify and address equipment malfunctions promptly to minimize downtime.
Deliver equipment to requested locations and retrieve it from departments in a timely manner.
Maintain accurate records of equipment deliveries, pickups, and repairs.
Document cleaning and sterilization activities for compliance and quality control.
Collaborate with patient transport staff and service partners to understand equipment needs for different patient scenarios.
Communicate with relevant departments to streamline equipment-related processes.
Train and support patient transport staff in proper equipment use and handling.
Participate in quality and safety improvement initiatives and identify opportunities to improve equipment-management efficiency and safety.
Partner with units to prevent PTS wheelchairs and discharge carts from being stored on units when that would delay transporter access and throughput.
Maintain department Rover devices, including ensuring proper iOS and Epic updates, functionality, readiness, cleanliness, charging, and programming for the oncoming shift.
Report Rover device repair or replacement needs.
Partner with team leads in the phone distributor role.
Provide orientation and education on wheelchairs, stretchers, beds, cribs, and Rover device operation.
Participate in in-service education and related training for work-related knowledge and personal development.
Provide just-in-time education when equipment knowledge gaps are identified.
Follow dress-code, hygiene, patient confidentiality, and patient privacy practices, including knocking before entering rooms and identifying oneself.
Work cooperatively with team members and customers and assist other team members when needed.