Patient Discharge Coordinator

Excelsia Injury Care•Middle River, MD

About The Position

Excelsia Injury Care is hiring a Patient Discharge Coordinator to support patient discharges through document generation, report and billing statement review, and communication with patients and other stakeholders. The position helps ensure discharge-related tasks and corrections are completed promptly and documents are distributed by email, fax, or mail. Excelsia provides outpatient injury care and support for people injured in motor vehicle or work-related accidents.

Requirements

High school diploma or GED equivalent.
Proficiency using computers and devices, including accessing websites, email on different office devices, and other systems.
Excellent verbal and written communication skills.
Knowledge of computer applications, including Windows, Outlook, and Microsoft Office.
Problem-solving and organizational skills.
Typing speed of 50 or more words per minute.
Ability to effectively interact with doctors, attorneys, patients, and coworkers.

Nice To Haves

Knowledge of insurance plans, workers’ compensation, personal injury, and accounting.

Responsibilities

Generate statements and patient documents according to the daily schedule.
Review reports and forward errors to the Quality Assurance team for correction.
Review billing statements and forward errors to treating offices for correction.
Answer phone calls and emails related to patient discharges.
Communicate with internal and external customers to ensure duties are completed on time.
Send documents by email, fax, or mail.
Perform other duties as assigned.

Benefits

Medical, dental, and vision plans through CareFirst, with PPO and HSA options, available the first of the month after hire.
Paid time off accrued starting on the first day of work.
Eight company-recognized paid holidays plus one floating holiday.
Five days of sick leave each calendar year.
Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
Shopping discounts and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program.
Competitive salary and a stable work environment.