Patient (Dining) Solutions Support Manager - 100% Nationwide Travel
About The Position
Morrison Healthcare is seeking a Patient Dining Solutions Support Manager to join its Patient Solutions Team. This is an on-site, in-person role requiring 100% nationwide travel. The schedule is 10 days on, including travel days, followed by 4 days off. The position is based near a major airport. The manager oversees patient food services based on medical direction and patient population, leads and develops patient service team members, and supports patient satisfaction and quality improvement programs. The role ensures that dietary restrictions and modified diets are followed while aligning food preferences with diet-order limitations. It also requires compliance with regulatory standards, facility confidentiality requirements, HIPAA regulations, and patient rights policies.
Requirements
- Associate degree plus one year of work experience in food services or a related field, or a bachelor's degree in food service technology, management, or a related field.
- Live near an airport.
- Possess the skills needed to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.
Nice To Haves
- Certified Dietary Manager certificate or Registered Diet Technician credential.
- At least one year of food service management experience, preferably in an acute care setting.
- ServSafe® certification.
Responsibilities
- Establish goals and oversee implementation of patient food services needs based on medical direction and the patient population.
- Hire, direct, coach, train, and develop patient service team members.
- Comply with dietary restrictions on special or modified diets to ensure food preferences are met within diet-order limitations.
- Ensure patient services staff assist in achieving stated patient satisfaction goals.
- Comply with federal, state, and accrediting agency regulatory standards, as well as facility confidentiality, HIPAA, and patient rights policies.
- Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD
- Disability insurance
- Retirement plan
- Flexible time off
- Paid parental leave
- Holiday time off (varies by site/state)
- Personal leave
- Associate Shopping Program
- Health and wellness programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential eligibility for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
